Part 1: Privacy Policy

1. Introduction

Welcome to 3 Amigos’ Bonding (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

Visit our website: https://3amigosbonding.com
Interact with us via social media, email, or other digital communications
Enroll in our SMS/text messaging programs
Use any of our products or services that link to this Policy

By using our services or providing us with your personal information, you agree to the practices described in this Privacy Policy. If you do not agree with these terms, please refrain from accessing or using our services.

2. Information We Collect

We collect both Personal Information (information that identifies you or can be used to identify you) and Non-Personal Information (information that does not, by itself, identify you).

2.1 Personal Information

Contact Data: Name, email address, phone number, mailing address.
Account Information: Username, password, or other credentials used to access our services.
Transactional Data: Payment information (e.g., credit card details, billing address), order history, purchase details.
SMS/Phone Number: For SMS marketing or transactional updates (e.g., appointment reminders, billing inquiries). We collect this only with your explicit consent, as explained in Part 2 (SMS Service Policies).
Other Voluntarily Provided Data: Any additional information you provide when contacting us (e.g., surveys, customer support inquiries).

2.2 Non-Personal Information

Usage Data: Pages viewed, time spent on each page, and links clicked.
Device Information: Browser type, IP address, operating system, mobile network details.
Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to understand how you interact with our site. See Section 6 (Cookies & Tracking) for details.

3. How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

Service Delivery: Providing, maintaining, and improving our products, services, and website.
Account Management: Creating and managing user accounts, processing orders, and handling billing.
Communication:
- Transactional: Order confirmations, shipping updates, account notifications.
- Marketing: Promotional emails or SMS messages (only if you have opted in).
Customer Support: Responding to inquiries, troubleshooting issues, and offering technical assistance.
Analytics: Evaluating usage trends, measuring effectiveness, and refining our services.
Legal & Regulatory Compliance: Fulfilling obligations under applicable laws, regulations, or legal processes.
Security: Detecting, investigating, and preventing potential security threats or fraudulent activities.

4. Sharing & Disclosure of Your Information

We do not sell or rent your personal information. Specifically, we never share SMS opt-in data or phone numbers collected for SMS with third parties for marketing purposes. We may share your information in these limited circumstances:

Service Providers: With trusted third-party vendors who help us operate our business (e.g., payment processors, web hosting, SMS gateway providers). These providers are contractually obligated to protect your information.
Business Transfers: In connection with mergers, acquisitions, asset sales, or similar transactions.
Legal Obligations: When required by law, regulation, or legitimate legal process (e.g., court order).
Protection of Rights: To protect the rights, property, or safety of 3 Amigos’ Bonding, our customers, or others.
Consent: When you explicitly consent to share specific information. (Note: SMS marketing phone numbers are never shared, even with your consent.)

5. Cookies & Tracking Technologies

We employ cookies, web beacons, pixels, and similar tools to:

Remember preferences (e.g., shopping cart items if applicable).
Analyze user behavior (e.g., which pages you visit and for how long).
Deliver targeted content or advertisements (if applicable).

You can adjust cookie settings in your browser. However, disabling cookies may limit certain website functionalities.

6. Data Security

We use reasonable measures to protect your personal information. However, no method of transmission or storage is fully secure. If you suspect any unauthorized access or suspicious activity, please notify us immediately.

7. Data Retention

We retain personal information only as long as needed for the purposes described in this Policy or as required by law. Once it is no longer needed, we will securely delete or anonymize the data.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13 (or other minimum age, as required by local law). We do not knowingly collect personal information from children. If we discover any unauthorized collection, we will promptly delete the data.

9. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

Access: Request a copy of your personal information.
Correction: Ask us to correct any inaccuracies.
Deletion: Request deletion of your personal information (subject to legal requirements).
Opt-Out of Marketing: Unsubscribe from marketing communications, including SMS.
Do Not Sell (if applicable): Request that we do not sell your information, if permitted by local law.

To exercise these rights, please contact us using the details in Section 12.

10. External Links & Third Parties

Our website may include links to third-party websites. We are not responsible for their content or privacy practices. We recommend reviewing their respective privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy at our discretion. If we make significant changes, we will revise the “Effective Date” and may provide further notice through our website or email communications.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your privacy rights, please contact us at:

3 Amigos’ Bonding
1302 Munger St, Houston TX 77023
(713) 928-5000

Part 2: SMS Service Policies

1. Introduction & Agreement

These SMS Service Policies supplement our overall Privacy Policy and govern your use of our SMS/text messaging services. By opting in to or using our SMS service, you agree to these terms and our Privacy Policy. These policies incorporate requirements from The Campaign Registry (TCR), which mobile carriers use to manage Application-to-Person (A2P) messaging.

Note: If you use third-party platforms (e.g., RingCentral) to interface with our systems, you must complete TCR registration before sending SMS through those platforms.

2. TCR Registration (Required for A2P Messaging)

What is TCR?
The Campaign Registry tracks and manages A2P SMS campaigns to prevent spam and fraud.
Mandatory Registration
Anyone sending A2P messages via our platform must register with TCR.
Case Number
If you’ve been assigned a case number, complete all related steps before we can activate your SMS service.
Agreement to Terms
By sending SMS via our service, you confirm your agreement to these SMS terms.

3. SMS Terms & Conditions

These guidelines are necessary for compliance with TCR regulations and best practices.

3.1 Getting Consent to Send SMS Messages

No Sharing: Phone numbers provided for SMS are not shared with third parties for marketing purposes, under any circumstances.
Transparency: You must clearly inform customers how their phone numbers will be used before they consent.
Documentation: Keep records of user consent.

3.2 Types of SMS Messages You Can Send

Examples: Appointment reminders, follow-ups, billing inquiries, or promotional offers (when explicitly consented).
Sample Text: “Hello, this is a reminder for your appointment with [Name] on [Date] at [Time]. Reply STOP to opt out.”

3.3 Message Frequency

Frequency May Vary: Let customers know how often messages might be sent.
Sample Text: “Message frequency may vary, up to 2 per week.”

3.4 Potential Costs

Standard Rates: Carrier message and data rates may apply.
International Messages: Additional or different fees may apply if sending outside the U.S.

3.5 How Customers Can Opt-In (Give Consent)

Verbal Consent: During a phone conversation (must be documented).
Online Form: With a clear checkbox or statement of consent.
Paper Form: Including an explanation of SMS usage.

3.6 How Customers Can Opt-Out (Withdraw Consent)

STOP Keyword: Users can text “STOP” to any SMS to instantly opt out.
Direct Request: Users may also contact us (e.g., via email or phone) to opt out.

3.7 Getting Help

HELP Keyword: Users can text “HELP” for assistance or more information.
Contact Link: We will provide a direct help link or contact details.

3.8 Required Disclosures

“Standard message and data rates may apply.”
“Text STOP to opt out.”
“Message frequency may vary.”
“Text HELP for help.”
Link to our Privacy Policy and Terms & Conditions.

4. Important Reminders

For a comprehensive overview of data handling, refer to our full Privacy Policy and Terms & Conditions. Using our SMS services indicates your agreement with all policies stated therein.

5. Opt-In Language for Contact Forms

When you collect phone numbers via a website contact form, include a clear checkbox for SMS consent. For example:

[ ] By checking this box, I agree to receive SMS messages from 3 Amigos’ Bonding regarding [your specified purpose]. I can reply STOP at any time to opt out, or HELP for assistance. Standard message and data rates may apply. Message frequency may vary. For more information, read our [Privacy Policy link] and [Terms & Conditions link].

You may also include a screenshot or sample of how the checkbox should appear.

6. Changes to These Policies

By using our SMS service and completing TCR registration when applicable, you acknowledge and agree to these policies. We reserve the right to update or modify them at any time. Changes will be posted on our website or communicated to you directly.

Effective Date: January 01 , 2025

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

3 Amigos’ Bonding

1302 Munger St, Houston TX 77023
(713) 928-5000

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Private Policy